Privacy Policy

Last Updated: 2/21/25

Green Roof Lending, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or interact with our website, mobile applications, or any related services (collectively, the “Service”). By using the Service, you consent to the practices described in this Privacy Policy.

If you do not agree with any part of this Policy, please do not use our Service.

1. Information We Collect

We collect both nonpublic personal information (NPI) and non-personal information to provide and improve the Service.

• Personal Information: Examples include your name, email address, phone number, mailing address, credit history, social security number, bank statements, and other details needed for mortgage underwriting.
• Usage Data: We may automatically collect your IP address, browser type, operating system, device identifiers, pages viewed, time spent, and similar data through cookies or tracking technologies.

2. How We Use Your Information

We may use your information to:

• Provide Services: Process mortgage applications, verify credit, communicate about rates and fees, etc.
• Improve User Experience: Analyze usage trends, refine website functionality, and personalize content.
• Compliance & Legal Obligations: Meet regulatory requirements under federal and state lending laws (e.g., TILA, RESPA, ECOA).
• Marketing Communications: Send offers or updates if you’ve opted in (opt out anytime).
• Fraud Prevention & Security: Monitor for suspicious activities to protect your data and our business.

We do not share or sell your personal information to unaffiliated third parties for their independent marketing purposes.

3. Disclosure of Your Information

• Service Providers & Affiliates: We may share data with trusted vendors (e.g. credit bureaus, chat providers, document processors) or affiliates under confidentiality for underwriting or communications.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred.
• Legal & Regulatory Requirements: We may disclose information to comply with laws or respond to subpoenas, protect our rights or safety, or investigate fraud.
• With Your Consent: We may share data for other purposes if you expressly consent.

4. Cookies & Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies to enhance your experience, remember preferences, authenticate sessions, and analyze traffic. Types include:

• Essential Cookies: Required for core site functions.
• Analytics Cookies: Track usage and improve performance.
• Functional Cookies: Remember your login details or language preferences.

You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may limit certain features of the Service.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes in this policy or as required by law. After that, we securely destroy or anonymize the data.

6. Security of Your Information

We implement physical, electronic, and procedural safeguards to protect your data. While we strive to use commercially acceptable means, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, contact us immediately to remove that data.

8. Third-Party Links & External Services

Our site may contain links to external sites or services not operated by Green Roof Lending, LLC. We have no control over their practices and are not responsible for their content or privacy policies. We encourage reviewing each site’s policies before providing personal information.

9. Use of Third-Party Platforms

We may partner with chat providers (e.g., BotSplash), advertising or analytics services, or other third parties to help communicate or improve our offerings. They may collect data under their own terms, but must uphold similar privacy and data security standards.

10. International Data Transfers

If you access our Service from outside the U.S., your data may be transferred to and stored on servers within the U.S. By using our Service, you consent to such transfers in accordance with this policy.

11. Your Choices & Rights

You can unsubscribe from marketing emails at any time. You may request to review, update, or correct your personal information by contacting us. Adjust your browser settings to manage cookie preferences.

12. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted here with a new “Last Updated” date. Continued use of the Service after changes indicates acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Green Roof Lending, LLC
7678 Twilight Ct, Clarkston, MI 48348
Phone: ‪(947) 228-0090‬
Email: info@greenroof.mortgage

We will make every effort to address your inquiry promptly and resolve any concerns you may have.